When a run stalls
The checks to make, in order, when a Project stops producing or never started.
Before you start and expected result
Finish the required Project setup and choose the correct active Project before changing automation settings.
You identify the blocking state and either recover the run safely or know what evidence to send support.
Nothing is publishing. These are the checks in the order that resolves it fastest.
- Is Autopilot activated for this Project?
Activation is per Project and explicit. A finished setup with Autopilot never activated is the single most common cause. Check the switcher first: you may be looking at a different Project than the one you configured.
- Is its status active?
Autopilot can be
active,paused,disabledorerror. Anerrorstate carries a reason with it, which is usually the whole answer. - Is the Project archived?
An archived Project refuses work, and archiving pauses Autopilot. Restore it first.
- Are there approved Topics left?
Autopilot drafts against approved Topics. A Project that has used them all stops until more are approved, unless topic supply is enabled in Full mode.
- Is there allowance left?
Posts, topics and images are metered per Project. The usage page for the Project shows what is left. A paid Project mid month with nothing left is working correctly and resumes at the next period. A Free Project with nothing left will not resume on its own, because its grant is a lifetime total rather than a monthly one.
- Are the posts sitting at a gate?
Look for posts in
needs_approval. If they are there, the pipeline is working and waiting for a person. Check the Direction's approval policy. - Is billing in order?
A failed renewal restricts a workspace. The payment banner in the workspace says so. See changing a plan.
Posts are produced but never appear on the blog
That is Assisted mode, or Directions set to review. Both are working as
configured. See modes.
Still stuck
Write to hello@blogged.dev with the Project name and roughly when you expected the post. Runs are recorded, so the answer is usually in the run rather than a guess.